Privacy Policy

1. About NovaCentra

NovaCentra Private Limited ("NovaCentra", "we", "us", or "our") provides AI, cloud, automation, learning technology, and related consulting services.

This Privacy Policy applies to information collected through the NovaCentra website at novacentra.tech and through forms or other interactions available on the website.

2. Information We Collect

When you contact us or submit an enquiry through our website, we may collect information such as:

• Your name
• Company or organization name
• Work email address
• Phone number
• Services you are interested in
• Information contained in your enquiry or message

We may also receive basic technical information that is automatically provided by your browser or hosting infrastructure, such as IP address, browser type, device information, and website access information, where applicable.

3. How We Use Your Information

We may use the information you provide to:

• Respond to enquiries and requests for information
• Discuss potential projects or business opportunities
• Provide information about our services
• Communicate with you regarding your enquiry
• Improve our website and services
• Maintain website security and prevent misuse
• Meet applicable legal or regulatory obligations

4. Enquiry Form and Email Communications

Information submitted through our website enquiry form is processed for the purpose of responding to your request.

Website enquiries may be transmitted through third-party email infrastructure used by NovaCentra for business communications. For example, our website may use Resend to deliver enquiry notifications to our business email address.

Your enquiry information is not intentionally sold or rented to third parties for their independent marketing purposes.

5. Third-Party Services

NovaCentra may use third-party technology providers to operate, secure, host, or support parts of the website and business communication infrastructure.

These providers may process information on our behalf as necessary to provide their services. We aim to use reputable service providers and to limit information sharing to what is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organizational measures to protect information submitted through our website against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain enquiry and business communication information for as long as reasonably necessary to respond to requests, maintain business records, provide services, resolve disputes, comply with legal obligations, or protect our legitimate business interests.

8. Cookies and Similar Technologies

Our website may use cookies or similar technologies that are necessary for website functionality, security, performance, or analytics.

The use of cookies may vary as we introduce or remove website functionality or third-party services.

9. Your Choices

You may choose not to provide optional information through our enquiry form. However, certain information, such as your name, email address, and message, may be necessary for us to respond to an enquiry.

You may also contact us if you have questions about information that we hold about you or if you would like to request correction or deletion of information, subject to applicable legal requirements.

10. Children's Privacy

Our website and services are intended for businesses and professional users. We do not knowingly collect personal information from children through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.

When changes are made, the updated version will be published on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: